Privacy Policy

Who we are

Seri Mestika Sdn Bhd (168499-K) is an authorized Proton and Insurance agent.

Personal Information & Cookies

When visitors submit information via contact forms or get a quote services, we do not share any of that information with anyone else, although we will use the information to generate an insurance quotation to be sent to you.

We may also track cookies and other cross-platform identifiers such as social media identities to facilitate communications, but nothing else. No other data is collected or shared. 

Embedded content from other websites

Infomation on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Seri Mestika is not responsible for external content.

Who we share your data with

Your data is not shared outside of Seri Mestika and our organization. It is only used internally or for purposes of generating a quotation on your behalf.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Personal Data Notice

The Personal Data Protection Act 2010 (hereinafter referred to as the “Act”), which regulates the processing of personal data in commercial transactions, applies to Seri Mestika Sdn Bhd and/or any of its related companies (hereinafter collectively referred to as “Seri Mestika”, “our”, “us” or “we”). For the purpose of this personal data notice, the terms “personal data” and “processing” shall have the meaning prescribed in the Act.
This personal data notice applies to any person whose personal data is processed by Seri Mestika.

1. This personal data notice serves to inform you how your personal data is being processed by or on behalf of Seri Mestika.
2. The personal data processed by us may include your name, contact details, email address, username, password, information of any past breaches of or convictions under any law, the relevant services provided to you and any other personal data required for the purposes set out in paragraph 3 below.
3. Any personal information provided by you to Seri Mestika will be used for the purpose of providing the products and services you have shown interest or requested from us and for other related purposes which may include updating and enhancing Brandt’s records, understanding your needs, advising you of other products and services which may be of interest to you, for purposes required by law or regulation, and to plan, conduct and monitor Seri Mestika’s business.
4. Your personal data is collected from various sources, including information you have provided us, information from third parties and information in the public domain.
5. You may have the right under data protection legislation on payment of a fee to request access to personal information about you held by us and to have it corrected where appropriate. If you have that right and you wish to access, correct or delete any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Statement please contact the our Data Protection representative by contacting us via our contact us form.
   
   1. we may charge a fee for processing your request for access; and
   2. we may refuse to comply with your request for access or correction in accordance with the Act.
6. Other than to those individuals and entities listed, your details will not be revealed by Seri Mestika to any external body, unless Seri Mestika has your permission, or is under either a legal obligation or any other duty to do so.
7. Information held about you is retained as long as the purpose for which the information was collected continues. The information is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect Seri Mestika’s interests. As a general rule, the maximum retention period is 10 years.
8. Unless otherwise specified by us at the time the personal data is collected, it is obligatory that you supply us with the personal data requested for by us.
9. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this notice, the English version shall prevail over the Bahasa Malaysia version.
10. Seri Mestika reserves the right to amend and update this Personal Data Notice at any time and the updated notice will be posted on this website or via any other mode Bursa views suitable.

By providing to us your personal data, you hereby consent to the processing of your personal data in accordance with all of the foregoing.